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Praise
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Bits & Pieces: Outstanding Customer Service

 The knowledgeable experts at Hirshfield’s are here to make sure your painting, staining or design project is a success. We are always happy to help any way we can, as demonstrated in this letter we received from a Woodbury customer praising Faye for her customer service and product knowledge! Hello to those concerned, I just...
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Winter gray paint color Benjamin Moore

Benjamin Moore: Highest In Customer Satisfaction With Interior Paint

    Congratulations, Benjamin Moore! This is the fourth year in a row that Benjamin Moore is ranked highest in customer satisfaction with their interior paint products, according to J.D. Power and Associates. “Benjamin Moore is thrilled to once again receive this prestigious award of Highest Ranked Interior Paint by J.D. Power,” said Mike Searles,...
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Letter of Appreciation

We love hearing from customers who are thrilled with the service they’ve received from our talented sales people. Kudos, Belinda (Hirshfield’s Lakeville) on a job well done! Belinda, I have been meaning to send you a card for a while now, to thank you personally for all the work you put into picking out the...
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Kudos to Kathy

Kathy helped J & L select paint for their home and in their words, “Every color is absolutely perfect!”  Kudos to Kathy on exceptional customer service, and thanks to J & L for sending such a nice note. Dear Mr. Hirshfield, We’re sure you’re already aware of what a treasure you have in Kathy Basil...
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A Shout Out to the Mpls Contractor Service Center

  We think we have some great people working at Hirshfield’s and it’s always nice when our customers agree with us. Thanks, Elliot for exceeding this customer’s expectations. Hi Steve, I wanted to take a moment and let you know you have a great team.  Your staff is always extremely helpful and pleasant while doing...
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Can of Platinum Ceramic

I Will Definitely Use this Paint Again!

My husband and I just finished painting our entryway with your Premium Ceramic Eggshell paint. I wasn’t sure at first because I’d used something “advanced” and “new” from a different paint store and it was very unforgiving. However, I couldn’t be happier with the paint we just used. Yes, it was roughly the consistency of...
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Can of Platinum Ceramic

I Have Never Used Such a Great Paint

Hello – I want to commend you on your Platinum Ceramic paint.  I am the worst painter in the world and it’s something I dread doing.  However, I recently decided to repaint a bedroom in my home and I used Hirshfield’s Platinum Ceramic paint. I was amazed at how great it was to work with....
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Great Customer Service Experience

To: Hirshfield’s Management I recently had a delightful experience working with Tom Schoening at your Edina Store. He handled all my questions professionally and did a wonderful job in assisting me with color selections & preparation of paint samples for my client. His work facilitated the decision process and expedited the order…an all around great...
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Orange room by Benjamin Moore

Friday Finds: Letters of Appreciation

It’s always a special treat when our customers take time to send a letter or e-mail of appreciation about one of Hirshfield’s hard-working staff. It makes everyone’s day. Here are letters of appreciation for the exceptional customer service given by Hirshfield’s employees Beth, Charene, and Mike. Dear Beth: I just wanted to drop you a note...
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Happy Customer

A note of appreciation to Dawn Feda, Hirshfield’s Shop At Home, for a job well done. Good Morning Dawn, I’ve been meaning to email you since my window treatments were installed–  I love them—you are amazing at walking in and determining just what my tastes are and then finding the materials and designs to compliment Please...
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